Our Promise to Members...
Veridian Credit Union is committed to our members and strives in every
interaction to exceed expectations.
Mission of Veridian Credit Union
To partner with members to create successful financial futures.
In 1991, our Vision statement was adopted by our Board of Directors and Staff. To this day it guides
us in every interaction and decision made.
- Make members feel important and respond to their changing needs
- Insure an environment of:
- Trust
- Cooperation
- Open communication
- Teamwork
- Mutual respect
- Deliver a broad range of innovative, high-quality products and services
- Attract and retain high-quality employees through:
- Best salary and benefits
- High-quality training
- Supportive environment where diversity is valued
- Play a vital role in enriching the community
- Maintain unquestionable financial security
In our never-ending search for improvement and a quest for excellence, we strive in every
interaction with our members to ...
"EXCEED EXPECTATIONS."
Our Service Quality Promise
When you contact us, we promise we will:
- Acknowledge you immediately
- Greet you with a friendly smile (even on the phone)
- Use your name
- Provide you with prompt, attentive service
- Respond with clear, complete and concise answers to your
questions
- Say thank you, and...
Treat you like you own the place - because you do!
The Employees of Veridian Credit Union
