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Online Banking User Help

Login

To log in, enter your username and password in the fields provided. Click the Sign In button. If you are having difficulties signing into Online Banking, please check the following:

Account Requirements

The following are required to access Online Banking.
  • An active Veridian savings, checking, loan, or Visa account
  • Internet access
  • A member account number and password
  • An Internet browser with SSL encryption
Browser Requirements

First Time Online Banking Users

Sign up and start using Online Banking today! To sign up, you'll first need to enroll. Click the Enroll link on the Online Banking sign-on box and follow the instructions. The first time you use Online Banking you will be required to enter your member number and the primary account holder’s date of birth and Social Security number (or tax ID number for businesses) for secure access. If you have problems enrolling, email or give us a call at (319) 236-5600 or toll-free at (800) 235-3228 for assistance.

Password Reset

If you forget your Online Banking password, you can click the Forgot Password link on the Online Banking sign-on box. Enter the required information, and click Submit. You will be presented with a security questions that you set up when you enrolled in Online Banking. Enter the answer in the fields provided and click Submit.

If your answers are validated, you will be presented with a page containing a temporary password. Use this temporary password the next time you log in and you will be prompted to create a new password.

Locked Out?

If you have forgotten the answers to your password questions, or have been locked out due to answering the questions incorrectly, you can close your browser window and try again later, or contact Veridian. Call us at (319) 236-5600 or toll-free at (800) 235-3228 to have your password and challenge questions reset. Please have your TIN ready. We'll give you a Password in minutes and you'll have access to Online Banking today!

View our online privacy policy.