Mortgage Loan Processor

Summary

The primary responsibilities of the Mortgage Loan Processor include verifying the accuracy of the mortgage loan application and preparation for and the submission of the loan file to underwriting. The Mortgage Loan Processor also orders the appraisal, title, and verifications, and clears post underwriting conditions.

Essential Functions

• Verify and organize all application documents (Income and asset statements, debt to income ratios, AUS underwriting findings, etc.) in loan origination system for accuracy, to make sure package is complete for internal or secondary market review.
• Submit loan files to underwriting in a timely manner. Make phone calls, email or send written requests to follow up with members, loan originators, attorneys, underwriters and/or third parties to clear conditions required for loan approval.
• Order and review appraisals, AVM's, flood certifications, credit supplements, homeowner’s insurance and verifications as necessary for loan approval. Submit completed appraisal reports to underwriting and/or the Uniform Collateral Data Portal.
• Create and mail approval letters to members regarding loan approval and outstanding items needed prior to loan closing.
• Order title and clear preliminary title report of any item(s) that will prevent attaining the appropriate lien positions. Work with closing agent to ensure they have gathered necessary documentation. Obtain subordination agreements, releases, lien affidavits, child support payments, etc. as necessary to clear for clear title.
• Work with members, realtors and closing agents to set up closing date and time and prepare loan for closing by gathering additional data such as property taxes, payoffs, and additional forms as necessary.
• Order undisclosed liability reports to insure debts are still accurate on loan applications.
• Represent the Credit Union in contact and status inquiries with realtors, attorneys, vendors and members. Work with all parties to resolve settlement issues prior to closing.
• Maintain accurate follow-up on all closed mortgage loans. Follow up on pre-closing and post-closing conditions which include compliance with secondary market follow-up documentation and funding.
• Maintain pipeline management with loan originator including assistance with monitoring rate, funding, and delivery expiration dates, mailing out denial letters, withdrawing incomplete applications, as well as complying with HMDA regulations.
• Reconcile closed loan report at month end with actual closed loans for management reporting.
• Ability, availability, and willingness to work flexible hours to accommodate loan volume during periods of peak demand.
• Review loan files for completeness upon receipt and update data in the loan origination system as needed.
• Communicate with members in our point of sale system about their loan progress and items needed for approval on their application. 

Key Attributes

• Oral and written communication skills.
• Member service focus.
• Attention to detail and accuracy.
• Positive attitude that supports a team environment.
• Dependable and punctual; flexible during peak times.
• High level of confidentiality.
• Organizational skills.
• Self-motivated; ability to work without close supervision.
• Problem solving; analysis.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• Occasionally lift and/or move items over 10 pounds.
• Remain sedentary (seated) for extended periods of time.

Working Conditions

This job operates in a professional office environment and routinely uses standard office equipment.

Travel

Limited travel expected.

Required Education And Experience

• High School Diploma.
• 2 years of work experience in a financial institution or related field.
• Proficiency in Microsoft Outlook, Word, and Excel.

Preferred Education And Experience

• Lending or first mortgage processing experience.
• Knowledge of loan procedures, related legal and regulatory requirements.

Other Duties

Veridian Credit Union is a PCI compliant financial institution to ensure the security of member information. As such, all employees are expected to ensure security measures are in place and adhered to regarding PCI and other highly secure data compliance requirements.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Apply Now