Contact Us
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Search for answers above or get in touch with us if you have any questions.
Use Veridian Chat on our mobile app or website to reach the Member Contact Center during the hours listed above.
Call Us
For general questions, call our Member Contact Center at (800) 235-3228. For account balance information, call our 24-hour automated line at (319) 236-5634 or (800) 235-3228, ext. 5634.
See Our Phone Directory
Video Calls
Get face-to-face help with a new consumer loan, specialty deposit account or business account application using your computer, tablet or smartphone
See Your Options
Schedule an Appointment
Set up an in-person or phone appointment for loans, insurance and more at a branch near you.
I'd Like to Meet With Someone
Drop In
Our branch staff is ready to assist you with accounts, loans and other needs during business hours.
Find a Nearby Branch
Send a Secure Message
For sensitive information, use the Message Center in online banking or our mobile app to contact us securely.
Visit Message Center
Send Us Mail
Veridian Credit Union
P.O. Box 6000
Waterloo, IA 50704-6000 Overnight Mail:
Veridian Credit Union
1827 Ansborough Ave
Waterloo, IA 50701