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Live Chat is available during regular Member Contact Center business hours.

Member Contact Center (CST)(Phone & Live Chat)

Mon-Fri:8am - 7pm

Sat:9am - 1pm

Sun:Closed

Branch Locations & Hours

Locate a branch, view operational hours and features.

Branch Locations & Hours

Phone Numbers

Contact information for our Member Contact Center and other Veridian resources.

Phone Numbers

Lost or Stolen Card

Notify us immediately if any of your Veridian cards are ever lost or stolen.

Lost or Stolen Credit Card

Travel Notification

Notify us when traveling to ensure your Veridian cards work properly.

Travel Notification

Contact Mortgage Lending

Find a Mortgage Loan Originator and schedule an appointment.

Contact Mortgage Lending

Make or Delay a Payment

We offer several ways to make payments.

Make or Delay a Payment

Mailing Address

P.O. Box 6000
1827 Ansborough Ave
Waterloo, IA 50704

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Questions? FAQ & Resource Center

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Hi. What’s your home zip code?