What happens if I lose my mobile phone and I am enrolled in Mobile Banking?

If you lose your mobile phone, contact your cell phone provider and they will suspend your service. Next, contact Veridian by phone or chat and let us know that your phone has been lost.

There is no confidential information stored on your phone that could be accessed by another person, and studies have determined that people are likely to know that their phone is missing in as little as 18 minutes.

Note: You should never store confidential information such as passwords or PINs on your phone. We recommend that you password protect your mobile phone for security.